Tel: +44(0) 7905 524378


ACS Training (Applied Communication Skills Training) is the trading name
for the independent consultancy for training and organisational development
solely owned and managed by Adrian Hackford. The consultancy is based
in Folkestone, Kent, UK, and is active nationally and internationally.

ACS Training designs and delivers people-skills training projects for organisations in the public and private sectors. The made-to-measure
approach is the starting point for all in-house projects. ACS Training is generally engaged at the point at which the client organisation translates strategic choices into tangible behaviours. This may be initiated to:

  • support and consolidate a change in policy or culture
  • a reaction to developments in the market
  • as a response to the emergence of a specific problem that
    demands an immediate solution

Such behaviours may relate to the

  • sales effort
  • active management of client relationships
  • managing the performance of staff and external contractors
  • internal communication

People skills training courses and workshops include :

  • Business Development Skills
  • Managing Client Relationships
  • Influencing Skills
  • Negotiation Skills
  • Facilitation Skills
  • Time Management
  • Train the Trainer
  • Managing Staff Performance
  • Managing Meetings
  • Presentation Skills


ACS Training designs the training project in co-operation with the client. Project objectives are translated into training programmes which are aimed at the target group, be it higher, middle, or supervisory management, or groups of commercial or technical frontline staff.

ACS Training delivers highly interactive training.

ACS Training facilitates: in specific situations such as problem solving, defining strategy, managing conflict, building teams or cementing partnerships, ACS Training can act as facilitator.