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Client list

Overview of organisations that have engaged ACS Training for the design and delivery of training projects [More...]

'Survive & Thrive'

This article examines the nuts and bolts of how support departments in universities can structure the way they manage customer relationships. [More...]

Article 'Believers & Cynics'

This article examines how far the integrated FM model can be taken in the Estates & Facilities departments of UK Universities [More...]

Article : 'Client Relationship Management in Construction and Civil Engineering'

This article examines the role that non-commercial senior staff can play in the ongoing Business Development process of winning and retaining clients [More...]

Article : 'Managing Staff Performance'

This short feature outlines the skills necessary in getting the best out of the relationship with staff [More...]